Through its partnership with Azima DLI, Casa del Rulimán is helping leading companies in Ecuador’s oil & gas, energy, and mining sectors adopt smarter, more efficient maintenance strategies that move teams from reactive repairs to proactive, predictive maintenance.
- The combination of Azima TRIO™ hardware and ExpertALERT™ software gives companies actionable insights that improve efficiency and reduce downtime.
Finding the Right Partner in Azima
For over 40 years, Casa del Rulimán has been a trusted partner to Ecuador’s industrial sectors— distributing high-quality automotive parts, supplying critical spare parts and, more recently, delivering predictive maintenance solutions across oil and gas, cement, mining, and energy. As the demands of their customers evolved, the company needed a partner whose tools could support this shift—providing the precise, actionable insights needed in high-stakes industrial environments.
That search led them to Azima. “We were looking for a toolset that went beyond the usual capabilities of vibration analyzers,” says Josue Viscarra, a maintenance and reliability technician at Casa del Rulimán. “Azima stood out because of its ExpertALERT software — the automatic diagnoses, the ease of analysis, and the high-frequency data capture all made a big difference.”
The appeal wasn’t just the technology. The Azima approach to simplified diagnostics and real-time insight aligned closely with Casa del Rulimán’s goal: to help customers act fast, reduce downtime, and avoid catastrophic failures.
Smart Tools, Smarter Teams
At the core of Casa del Rulimán’s reliability services are two key Azima tools: the TRIO vibration analyzer and ExpertALERT diagnostic software. Together, they give customers the clarity to act fast and the confidence that they’re taking the right steps.
- TRIO vibration analyzer: Casa del Rulimán technicians use TRIO to capture precise, high-frequency vibration data from rotating equipment, which detects even the smallest anomalies. Its portable design allows quick deployment across various industrial settings, from busy cement plants to complex oil refineries.
Because TRIO captures precise measurements across three axes, it’s effective even in challenging environments with complex machinery. “We have seen in our customers that they trust the tools because they’ve seen the results. If TRIO says there’s a problem, they open the gearbox, they open the mill, and sure enough, it’s there,” says Viscarra.That precision doesn’t come at the cost of speed; in fact, it’s quite the opposite. “If you perform the vibration analysis manually, it can take one or two hours,” one Casa del Rulimán’ technician explained. “With TRIO, it’s much faster — 20 or 30 minutes, never more.” - ExpertALERT diagnostic software: ExpertALERT automatically analyzes the vibration data collected by TRIO and translates the information into clear, actionable reports for Casa del Rulimán’s technicians. It’s an essential part of their workflow, surfacing issues like bearing wear, imbalance, and looseness. Then, the system assigns urgency and maps out next steps with clarity and speed. Technicians use this information to pinpoint which components need attention, determine how urgent the issue is, and advise customers whether to shut down equipment, schedule maintenance, or continue monitoring over time.
Viscarra also points out another advantage: the clarity of the reports makes it easier for less experienced engineers to understand and apply vibration diagnostics from day one. “It shortens the learning curve,” he says. “[ExpertALERT presents a] vibration spectrum that shows you a fault, like bearing looseness, and the junior engineer learns to identify it right there.” This helps Casa del Rulimán deliver diagnostics without being slowed down by long ramp-up times and enables them to get more done with fewer resources. This key advantage gives them an edge when supporting large, high-stakes industrial sites.
Driving Impact for Ecuador’s Industry Leaders
Through the combined power of TRIO and ExpertALERT, Casa del Rulimán has helped Ecuador’s largest companies transition to smarter, data-driven maintenance strategies.
- Maximizing Efficiency with Predictive Maintenance for a Cement Manufacturer
For Ecuador’s second-largest cement producer, Casa del Rulimán’s use of Azima solutions has become integral to their ongoing maintenance strategy. With high-resolution data from TRIO and clear diagnostic insights from ExpertALERT, the company can identify small issues before they become costly problems. The strategy has been so effective that the company has expanded the use of TRIO across multiple plants.Similarly, TRIO has been a trusted tool for over a decade at another major cement plant, who call it their “principal argument for maintenance decisions” says Jhostin Cárdenas, a Casa del Rulimán technician.
- A Steel Manufacturer’s Wake Up Call on Proactive Maintenance
The true value of predictive maintenance is that it gives teams time to act. At a major steel manufacturer in Ecuador, Casa del Rulimán used TRIO and ExpertALERT to detect early signs of bearing wear in critical equipment. Technicians recommended a replacement within a month, but the customer delayed. As expected, the failure occurred, but the situation proved the effectiveness of predictive maintenance. “That moment really showed them what these tools could do,” says Viscarra. “They ended up purchasing another unit.”
Strong results like these reflect a shared focus, trusted systems, and a team that knows how to use them.
A Partnership That Drives Smarter Maintenance
Casa del Rulimán values consistent support from Azima in refining their maintenance strategies. “The integrity, consistency, and responsiveness of the Azima team have been exceptional,” says Viscarra. “That’s what makes this partnership so strong.”
Indeed, as part of their internal supplier evaluation process, Casa del Rulimán assessed Azima across several areas: delivery time, service quality, responsiveness, claims handling, and after-sales support. Azima received the highest possible score and was rated an Excellent, Reliable, and Recommended Supplier. One comment summed it up: “Everything is handled virtually automatically.”
Now, with a strong foundation in predictive maintenance, Casa del Rulimán plans to deepen its capabilities by incorporating artificial intelligence (AI), Internet of Things (IoT), and cloud-based solutions from Fluke Reliability. These technologies will support their continued shift toward smarter, more connected services for customers across Ecuador’s industrial sector.