Behind every smoothly operating factory, mine, or production plant, there’s a team making sure the right parts and services are in place. Motion Asia Pacific Pty Limited has been that trusted partner for businesses across Australia and New Zealand for decades, supplying essential maintenance, repair, replacement parts, and engineering services to industries that prioritize efficiency, reliability, and the flexibility to tackle any challenge.

But reliability isn’t just about fixing things when they break — it’s about knowing when they will.

Since 2010, Motion Asia Pacific and Azima have partnered to put businesses in control of their maintenance, not at the mercy of it. With industry-leading diagnostics from Azima and boots-on-the-ground support from Motion Asia Pacific, this partnership makes unplanned downtime less of a crisis and more of a rarity for businesses across Australia and New Zealand. 400+ customers have transformed routine maintenance into a strategic advantage, shifting from firefighting to forward thinking.

Motion Asia Pacific engineers visit customer sites to monitor the health of their assets, collecting equipment health data using Azima TRIO vibration analyzers. Then, Azima specialists process the information remotely, providing customers with actionable insights in real time.

“With this information, we help facility teams determine what’s critical, what needs urgent action, and what can be monitored over time. We can point out what needs to be changed out as a matter of urgency, and what can be watched over time,” explains Anthony O’Keefe, National Engineering Manager for Motion Asia Pacific.  “If something does happen, then they have a plan in place.”

Why Azima? The Evolution of a Partnership

At first, Motion handled data collection and analysis in-house. But as demand for skilled analysts surged, keeping up wasn’t just difficult — it was a constant cycle of training and turnover. Investing in expertise took time, and when analysts moved on, so did their knowledge. Motion needed a better way to deliver consistent, high-quality insights without disruption.

“The skillset required was significant, and losing key analysts meant rebuilding our capabilities from scratch,” O’Keefe explains. “We identified Azima as a partner that could provide high-quality, consistent analysis while allowing us to focus on service delivery.”

Azima delivers this consistency by combining artificial intelligence (AI) diagnostics with expert analysis, ensuring businesses across sectors get insights they can act on — not just raw data. Here’s how:

  • High-Quality Data Collection

Motion’s field teams use Azima TRIO vibration analyzers to capture asset health data from rotating equipment, even in complex industrial environments. These portable devices collect high-resolution vibration signatures, which are then wirelessly transmitted to a secure cloud-based platform from Azima. This eliminates the need for on-premise processing and makes critical asset data immediately available for analysis.

While not all Motion customers use TRIO, the majority rely on it for its reliability and integration with the Azima ExpertALERT automated diagnostic system. “ExpertALERT is a game-changer,” says O’Keefe. “It flags potential issues in real-time, allowing our technicians to alert customers even before the final report is generated.”

  • AI-Powered Diagnostics and the Data Lake Advantage

Azima automated diagnostics run on one of the industry’s most extensive data lakes, built on 30 years of machine health data. The numbers speak for themselves:

    • 100 trillion data points gathered over three decades
    • 50+ machinery component types covered
    • The industry’s largest dataset, surpassing competitors in scale and depth

With this vast information lake, Azima AI can automatically detect emerging component-level faults and generate prioritized, actionable repair recommendations. More data means better predictions. More diversity in the dataset means broader applicability across industries. And with a legacy of rigorous analysis, data quality remains uncompromised.

While some in the industry initially questioned algorithm-driven analysis, it has since become standard practice, especially with the rise of wireless sensors generating vast amounts of data. “Years ago, our competitors were critical of automated analysis. Now, everyone relies on it,” says O’Keefe. “We trusted the Azima approach early on, and the industry has since validated that trust.

  • Expert Review and Real-Time Insights

AI can spot patterns, but human expertise makes sense of them. Highly trained Azima analysts review every flagged anomaly, validate findings, eliminate false positives, and provide clear next steps. And they do it fast.

    • Azima analysts are three to five times more efficient than typical industry analysts
    • They process over 1200 machines per day with precision
    • Analysts are ISO Level II to Level IV certified

Instead of overwhelming teams with reports, Azima delivers clear, prioritized actions: what needs immediate attention or monitoring, and what’s running as expected. The remote analysis model allows maintenance teams to focus on execution rather than interpretation.

The Role of Expert Reporting

For Motion customers, the value of Azima is in the clarity of the reporting. “Our customers don’t just want data; they need clear recommendations,” says O’Keefe. “A good report ensures assets are repaired before catastrophic failures occur. It’s the difference between routine maintenance and a costly shutdown.”

Azima reports are designed for immediate action. Instead of vague alerts, customers receive precise fault diagnoses, ‘traffic light’ urgency ratings, and recommended corrective actions — all within a 72-hour turnaround time.  This responsiveness helps prevent unplanned shutdowns, equipment failures, and costly emergency repairs for countless customers.

An example of the ‘traffic light’ system at work

“We’ve seen plenty of cases where we’ve identified a bearing in an unhealthy state, and within a few hours of receiving our report, our customers were able to take it out of service,” O’Keefe recalls. “Sure enough, when it’s inspected, it’s severely spalled and just about ready to fail completely. So, these reports give maintenance teams the confidence to schedule repairs before a small issue turns into a major failure. That’s the power of predictive maintenance done right — it’s not just about spotting problems, it’s about giving businesses the time to act.”

Motion then works alongside customers to bridge maintenance gaps, whether that means sourcing replacement parts, providing on-the-ground engineering support, or helping teams prioritize repairs. This hands-on approach strengthens customer relationships and ensures that insights from Azima reports translate into real-world improvements rather than just another entry in a backlog.

A Partnership That Powers Reliability

Motion and Azima have worked together for over a decade to help businesses move from reactive maintenance to a smarter, data-driven approach. Their collaboration has evolved to meet changing industry needs, but the core of the partnership remains the same: delivering clear, actionable insights that keep operations running.

“The real value isn’t just in the technology; it’s in the relationships we’ve built,” O’Keefe says. “The integrity, consistency, and responsiveness of the Azima team have been exceptional. That’s what makes this partnership so strong.”